Jobs opening
Customer Care Supervisor
Requirements:
- Prior experience in a call center environment, with at least 2 years in a managerial role.
- Excellent communication and interpersonal skills.
- Strong leadership abilities with a focus on team building and motivation.
Restaurant Manager
We are looking for a dynamic and experienced Restaurant Manager to join our team and lead our busy restaurant to success. As a Restaurant Manager, you will play a key role in overseeing daily operations, ensuring exceptional customer service, and maximizing profitability.
Qualifications:
• Previous experience in restaurant management
• Strong leadership and communication skills
• Ability to work in a dynamic environment
• Knowledge of food and beverage industry trends
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IT Specialist
Are you passionate about technology and looking to make a real impact? Rina Hotels is seeking a talented and driven IT Specialist to join our growing team. This is a great opportunity to be part of a dynamic hospitality group, contribute to innovative projects, and support the digital evolution of our operations.
Key Responsibilities:
- Design, develop, and implement software solutions tailored to business needs
- Manage and maintain hardware infrastructure (servers, networks, storage)
- Troubleshoot and resolve technical issues efficiently
- Collaborate across departments to improve and optimize systems
Senior Accountant
We’re looking for a professional with solid knowledge of current financial and accounting legislation, and at least 3 years of experience in a similar role. If you have a deep understanding of organizational and financial-accounting systems, and you're ready to bring accuracy and insight to our team, we’d love to hear from you.
Qualifications:
• Solid knowledge of current financial and accounting legislation
• At least 3 years of experience in a similar role
• In-depth understanding of organizational and financial-accounting systems.
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Call Center Agent
- At least 3 years of Customer Care experience, preferably in hotels, including 1 year in a supervisory role.
- Excellent communication and interpersonal abilities.
- Romanian and English (professional level). Other languages are a plus.
Front Office Manager
We are looking for a dedicated and professional Front Office Supervisor to lead our reception team, ensure smooth daily operations, and deliver outstanding guest experiences in line with our quality standards.
• Coordinate and supervise the daily activity of the front desk team, ensuring compliance with quality standards and current operational procedures.
• Respond promptly and professionally to guest requests, feedback, and complaints, providing efficient, personalized solutions focused on customer satisfaction.
• Conduct regular analysis of front desk performance metrics and develop targeted actions aimed at improving operational efficiency and increasing guest satisfaction.